We found A1 Factory Direct Roofing through a contractor referral site called Service Magic. I signed up, let them know we needed roofing work done and soon we were sent emails from 4-5 local roofers bidding on the job. Service Magic verified all contractors were licensed and insured which automatically created a level of trust for us. We reviewed all customer reviews and generally all the roofers and good reviews. We accepted and received bids from all the roofers. Prices were similar and it came down to who we thought was the best company.
A-1 Factory Direct Roofing showed us additional commitment. They were local and excited about doing the job in there backyard. They sent us a note with a card claiming they would provide excellent service. There owner Mike Matusiak was a fast talking salesman who seemed like a nice guy initially made it sound like they were a great company. We signed the contract and agreed to get the roof done in 2007.
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4 comments:
The job was done A LONG time ago and does not leak AND to this day STILL under warranty!Its a shame we cant satisfy all customers all the time!The 1% are always apart of doing business and offering a service!
nice post and the link is veru usfull
Customers aren't always right and in this economy take advantage at times.
Exactly, we can't satisfy the customers all the time. Some customers are intentioanlly frustrate the contractors
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